Privacy Policy

Last updated: 8 October 2025

At NWI Limited (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal data.
This policy explains how we collect, use, store, and protect your personal information when you contact us or use our services.

1. Information We Collect

We may collect the following information:

• Contact information: your name, email address, and any other details provided through our contact form.
• Project details: information about your project, requirements, or business.
• Technical data: IP address, browser type, and device information collected automatically for analytics purposes.
• Communication data: any messages or correspondence between you and us.

We only collect information necessary to respond to your enquiries and deliver our services.

2. How We Use Your Data

We use your information to:

• Respond to enquiries and communicate with you about potential or ongoing projects.
• Prepare proposals, quotations, or service agreements.
• Improve our services and user experience.
• Maintain internal records and comply with legal requirements.
• Send marketing communications, but only if you have opted in.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent – when you submit information voluntarily (e.g., via the contact form).
• Contract – to take steps before entering, or to perform, a service agreement.
• Legitimate interests – such as managing enquiries and improving services.
• Legal obligation – when we are required to comply with applicable laws.

4. Data Sharing

We may share data with:

• Service providers who help us operate our business (e.g., hosting, analytics, email services).
• Regulators or authorities if legally required.
• Business partners or successors in the event of a merger or transfer, subject to appropriate safeguards.

We will never sell or rent your personal data.

5. Data Retention and Security

We keep your data only as long as necessary for the purposes it was collected, or as required by law.
We use appropriate technical and organisational measures to secure your data against loss, misuse, or unauthorised access.

6. International Transfers

If your data is transferred outside the UK or EEA, we ensure adequate protection is in place through approved legal mechanisms (such as standard contractual clauses).

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request data portability
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, please contact us using the details below.

8. Cookies

We may use cookies and similar technologies to understand how our website is used and to enhance user experience.
You can disable cookies through your browser settings, though some functionality may be affected.

9. Children’s Privacy

Our services are not directed at individuals under 16. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be reflected by a new “Last updated” date at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

NWI Limited
Bentley Suite, The Motorworks
Chestergate, Macclesfield
Cheshire, United Kingdom
SK11 6DU
📧 support@nwi-ltd.com